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Instructions:
Benchmarking Productivity Case Study
I’m stuck on a Health & Medical question and need an explanation.
Benchmarking Productivity
As the HIM Director at Indiana Tech Hospital, you oversee the Medical Coding Unit.The Coding Unit consists of 10 coders. There are 4 Inpatient Coders, 2 Outpatient, 2 ER coders, and 2 Ancillary Coders. There are six full-time (40 hr/wk) coders, and four part time (24 hr/wk) coders as noted below. The Discharge Not Final Billed Report has demonstrated and increase in DNFB dollars, which is directly related to an increase in the back-log of coding that has been observed over the past several months. As the Director, you first step is to review the current productivity of your Coding team to determine if your need to adjust the productivity standards or if you need to address personnel needs. Please use the data provided to answer the questions below:
Current Productivity Benchmarks (Per Day):
Inpatient Charts – 65
Outpatient Charts- 230
ER Charts- 160
Ancillary Charts- 285
Current Productivity:
ID
Coder Role
PT/FT
Daily
Hourly
11
Inpatient Coder
FT
18
21
Inpatient Coder
FT
21
31
Inpatient Coder
PT
11
41
Inpatient Coder
PT
9
51
Outpatient Coder
FT
126
61
Outpatient Coder
PT
48
71
ER Coder
FT
92
81
ER Coder
PT
87
91
Ancillary Coder
FT
137
00
Ancillary Coder
FT
145
Use the Data provided above to answer the following questions:
Compute the hours productivity for each of the coders: (You can add the numbers to the “hourly” column above.
Compute the productivity for each group class of coders ( Inpatient, Outpatient, ER, Ancillary):
Inpatient: Benchmarking Productivity Case Study
Outpatient:
ER:
Ancillary:
Determine if the both the individual coders, and group of coders are meeting the current productivity benchmark targets.
What conclusions can you draw from the study? Be detailed and thorough on this response, touching on all possible conclusions.
Recommend a new productivity standard based on the information gathered above, in order to reduce the notes backlog.
Do you currently have enough staff to handle the current workload if there is nobacklog? If not, what do you recommend?
Benchmarking Productivity Case Study
RUBRIC |
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Excellent Quality 95-100%
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Introduction
45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Literature Support 91-84 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met. |
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Average Score 50-85% |
40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided. |
83-76 points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration. |
52-49 points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met. |
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Poor Quality 0-45% |
37-1 points The background and/or significance are missing. No search history information is provided. |
75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration. |
48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met |
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