communication strategy to resolve conflict in the work environment
Order ID:89JHGSJE83839 Style:APA/MLA/Harvard/Chicago Pages:5-10 Instructions:
communication strategy to resolve conflict in the work environment
ESSAY CHOICE 1
Develop a communication strategy to resolve conflict in the work environment.
One of the key challenges for managers is to find adaptive communication strategies that create an open, enabling work culture. Management have asked you to develop a communication strategy to improve staff morale following a meeting highlighting entrenched conflict in the workplace. Management is supportive of positive resolution and reluctant to lose staff members.
Management perceive that the conflict is the result of:
- discrimination issues due to diverse workplace
- harassment / bullying issues
- power issues.
The critical analysis of the work environment and the resultant communication strategy will demonstrate your understanding of:
- structural issues (mechanistic or organic structure or a hybrid of both)
- cultural ethos of the organisation (receptivity of management, acceptance of diversity, openness to innovation)
- characteristics of prevailing work culture of the organisation (e.g. embracive work culture and adaptivity of management)
- work relationship issues such as interpersonal and group communication
- ethical and legal best practice.
Select an organisation that you thoroughly investigated (minimum of twenty staff). This might be an organisation where you have worked. However, this organisation must be large enough and sufficiently complex to sustain a detailed analysis of these important conflict issues.
However, focus only on those elements that are most appropriate to the development of a communication strategy to improve staff morale.
At least six scholarly sources must be submitted. Referencing should be in either the Harvard or APA referencing system. There is an excellent guide to referencing styles available through the Griffith University library website. Further guidelines and Criteria Sheet are available through the unit website.
Essays should be double spaced (or at least 1.5 minimum) using 12pt Times or the equivalent (eg. 11pt Arial) and presented as doc or docx files. Always attach a completed Assignment Cover Sheet, available through the Assessment information on the course website.
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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