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Instructions:
Information Technology Infrastructure Overview
Purpose
Risk management is an important process for all organizations. This is particularly true in information systems, which provides critical support for organizational missions. The heart of risk management is a formal risk management plan. This project allows you to fulfill the role of an employee participating in the risk management process in a specific business situation.
Learning Objectives and Outcomes
You will gain an overall understanding of risk management, its importance, and critical processes required when developing a formal risk management plan for an organization.
Required Source Information and Tools
Web References: Links to web references in this document and related materials are subject to change without prior notice. These links were last verified on October 8, 2020.
The following tools and resources will be needed to complete this project:
Course textbook
Internet access
Suggested resources:
NIST RMF: https://www.nist.gov/system/files/documents/2018/03/28/vickie_nist_risk_management_framework_overview-hpc.pdf
NIST risk assessment guidance: https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-30r1.pdf
NIST contingency planning guidance: https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-34r1.pdf
Business Impact Analysis, https://www.ready.gov/business-impact-analysis
Business Continuity Plan (Ready.gov): https://www.ready.gov/business-continuity-plan
Scenario
You are an IT security intern working for Health Network, Inc. (Health Network), a fictitious health services organization headquartered in Minneapolis, Minnesota. Health Network has over 600 employees throughout the organization and generates $500 million USD in annual revenue. The company has two additional locations in Portland, Oregon and Arlington, Virginia, which support a mix of corporate operations. Each corporate facility is located near a co-location data center, where production systems are located and managed by third-party data center hosting vendors.
Company Products
Health Network has three main products: HNetExchange, HNetPay, and HNetConnect.
HNetExchange is the primary source of revenue for the company. This service handles secure electronic medical messages that originate from its customers, such as large hospitals, which are then routed to receiving customers such as clinics.
HNetPay is a web portal used by many of the companys HNetExchange customers to support the management of secure payments and billing. The HNetPay web portal, hosted at Health Network production sites, accepts various forms of payments and interacts with credit-card processing organizations.
HNetConnect is an online directory that lists doctors, clinics, and other medical facilities to allow Health Network customers to find the right type of care at the right locations. It contains doctors personal information, work addresses, medical certifications, and types of services that the doctors and clinics offer. Doctors are given credentials and can update the information in their profile.
Health Network customers, which are the hospitals and clinics, connect to all three of the companys products using HTTPS connections. Doctors and potential patients can make payments and update their profiles using Internet-accessible HTTPS websites.
Information Technology Infrastructure Overview
Health Network operates in three production data centers that provide high availability across the companys products. The data centers host about 1,000 production servers, and Health Network maintains 650 corporate laptops and company-issued mobile devices for its employees.
Threats Identified
Upon review of the current risk management plan, the following threats were identified:
Loss of company data due to hardware being removed from production systems
Loss of company information on lost or stolen company-owned assets, such as mobile devices and laptops
Loss of customers due to production outages caused by various events, such as natural disasters, change management, unstable software, and so on
Internet threats due to company products being accessible on the Internet
Insider threats
Changes in regulatory landscape that may impact operations
Management Request
Senior management at Health Network has determined that the existing risk management plan for the organization is out of date and a new risk management plan must be developed. Because of the importance of risk management to the organization, senior management is committed to and supportive of the project to develop a new plan. You have been assigned to develop this new plan.
Additional threats other than those described previously may be discovered when re-evaluating the current threat landscape during the risk assessment phase.
The budget for this project has not been defined due to senior managements desire to react to any and all material risks that are identified within the new plan. Given the companys annual revenue, reasonable expectations can be determined.
Deliverables
This project is divided into several parts, each with a deliverable. The first four parts are drafts. These documents should resemble business reports in that they are organized by headings, include source citations (if any), be readable, and be free from typos and grammatical errors. However, they are not final, polished reports.
Project Part 1: Risk Management Plan Outline and Research
For the first part of the assigned project, you will create a partial draft of the risk management plan. To do so, follow these steps:
1. Research risk management plans.
2. Create an outline for a basic risk management plan with anticipated section headings (as indicated in this numbered list). This plan will include a qualitative risk assessment, which is addressed later in the project.
3. Write an introduction to the plan by explaining its purpose and importance.
4. Define the scope and boundaries of the plan.
5. Research and summarize compliance laws and regulations that pertain to the organization. Keep track of sources you use for citation purposes.
6. Identify the key roles and responsibilities of individuals and departments within the organization as they pertain to risk management.
7. Develop a proposed schedule for the risk management planning process.
8. Create a draft risk management plan detailing the information above. Format the plan similar to a professional business report and cite any sources you used.
Submission Requirements
Format: Microsoft Word (or compatible)
Font: Arial, size 12, double-space
Citation style: Your schools preferred style guide
Estimated length: 46 pages
RUBRIC |
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Excellent Quality 95-100%
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Introduction
45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Literature Support 91-84 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met. |
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Average Score 50-85% |
40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided. |
83-76 points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration. |
52-49 points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met. |
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Poor Quality 0-45% |
37-1 points The background and/or significance are missing. No search history information is provided. |
75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration. |
48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met |
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Information Technology Infrastructure Overview