MGT 424 Management Stages Question
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MGT 424 Management Stages Question
Learning Outcome:
Recognize the importance of quality management theory, principles, and practices applied in businesses on national and international levels. (1.1)
Use quality improvement tools and practices for continuous improvement to achieve the organizational change and transformation. ( 2.2)
Six Sigma Implementations
Six Sigma is a common quality management practice used to support the businesses improvements on different levels organizational, processes. Numerous successful cases by well-known companies demonstrated this methodology`s efficiency such as in Motorola, Amazon, General Electric ..etc.
In practice, these companies use one of two paths to implement six sigma: DMAIC, which contains five phases ( Define , Measure , Analyze , Improve , Control ) , and DMADV which includes ( Define , Measure , Analyze , Design , Verify ). The first path is covered in details by our course materials.
In this assessment, picture yourself as a Quality Records Investigator. In order to improve a current process, product or service, you were requested by the quality manager to create a project plan using six-sigma methodology specifically (DMAIC).
To work on this assignment, choose a product or service, or process that you think it needs to be improved. Create a project plan that explains the following:
Define Stage : Product or Service Information: ( 1 point ) ( 100 200 words)
Measure stage: ( 1 point) ( 100 – 150 words )
Analyze stage : (1 point) ( 100 150 words )
Improve stage 🙁 1 point ) ( 100 120 words)
Control stage 🙁 1 point ) (100 150 words)
Choose either product, service, or process to improve.
State the project scope, two objectives, and the duration.
Identify the project`s team (key stakeholders).
Use a process flowchart to identify the current process for your choice ( Inputs , action , outputs)
Choose a measurement for your analysis (Nominal, Ordinal, Interval, Ratio).
Based on your process flowchart and your desired outcomes, Define the Sources of Process Variation. (Causes of problem, or non-value processes)
Suggest no less than two recommendations to improve the current process.
Present at least two conditions that have to be existed to guarantee the project success.
Identify two tangible & intangible measurements that the firm can use to evaluate their performance after the improvement.
In which way the company can help their employees to embrace the new changes (training, reward system …)
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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MGT 424 Management Stages Question