Social Responsibility in Marketing Essay Assignment
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Social Responsibility in Marketing Essay Assignment
Pt. 1 Analytic Essay
What do Chick-fil-A, Ben & Jerry’s ice cream, and Patagonia clothing company have in common? They are all organizations that take social responsibility in marketing seriously.
Many organizations in the United States embrace social responsibility.
Though the term is sometimes loosely applied, organizations that are serious about their role in social responsibility use a three-pronged attack strategy based on proper legal, ethical, and social responsibility behavior.
Marketers should practice a “social conscience” in dealings with shareholders and consumers. In their own industries, Chick-fil-A, Ben & Jerry’s ice cream, and Patagonia clothiers exemplify corporate social responsibility in marketing.
Georgia-based Chick-fil-A restaurant chain has a wide range of policies that help integrate social responsibility into the very fabric of their organization.
Chick-fil-A closes on Sundays to encourage worship, offers substantial scholarships to employees who will commit to finishing their education, and works to strengthen marriages by counseling employees and offering weekend stays at resorts to encourage communication between spouses.
This company is often ranked at the top of its industry with respect to social responsibility integration and practice.
Ben & Jerry’s ice cream and Patagonia clothiers are huge supporters of the “green movement.” Environmental advocacy is part of their corporate credo and mission statement. Both companies not only encourage environmentalists and their causes but also practice environmentalism in the manufacture of their products. Both companies also use their Web sites to advance the environmental agenda.
As more organizations place an accent on holistic marketing, environmental awareness and responsibility increases. Social responsibility is becoming the corporate mantra of the 2000’s.
Case study developed by Dr. John R. Brooks, Jr., Houston Baptist University.
Questions: 500-words
What are the three prongs of the social responsibility attack strategy embraced by some firms today?
How would you describe proper socially responsible behavior?
Pt. 2- PLANS Assignment: (1500-words)
Select an industry or organization of interest to you. This could be your current or previous work organization, religious institution, community organization or an organization that serves you as a customer. See PLANS Depot).
Within this context, describe a specific, practical and cost-effective approach for gaining insights about unmet customer needs that you believe are not currently recognized by most businesses operating in this space.
Describe the customer segments you are targeting and the methods you will use to gain this market intelligence.
What are some of the specific hypotheses that could be tested in this research? How might this information be used? Must be in APA format.
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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