What Is a Safety and Quality Dashboard Discussion Paper

What Is a Safety and Quality Dashboard Discussion Paper

Instructions:

What Is a Safety and Quality Dashboard Discussion Paper

The quality director.

The patient safety officer.

The risk manager.

Senior leadership.

Because of the quality director’s critical role in implementing the organization’s safety and quality strategic objectives, this individual will open the presentation and provide additional background about how the new dashboard was developed. This individual will also close the presentation. Use the following outline to organize your presentation. Be sure to include the introduction and conclusion and address all the questions listed under these headings. Also be sure to address each role and the corresponding questions.

Introduction (3–4 slides)

What is a safety and quality dashboard?

What role do safety and quality dashboards play in helping health care organizations drive their strategic safety and quality objectives?

How do health care organization determine what they want to measure? Be sure to consider:

Pressures from regulators, payors, and the industry.

Self-identified improvement areas. For example, one organization’s safety and quality dashboard may highlight patient falls because its rate of falls is higher than the national average. This may also have resulted in increased costs to the organization.

What CQI tools did the organization use to obtain, measure, and report data?

What was the quality improvement team’s role in addressing the reported measures?

Quality Director (2–3 slides)

Which metric on the dashboard would draw the quality director’s attention the most?

What does this dashboard metric mean and why is it important?

What three recommendations to leadership would help to address this metric?

What (if any) quality models could be used to increase the quality of patient care and outcomes for this metric? Consider PDCA, Six Sigma, Lean, Hoshin Kanri planning, et cetera.

Patient Safety Officer (2–3 slides)

Which metric on the dashboard would draw the patient safety officer’s attention the most?

What does this dashboard metric mean and why is it important?

What role does the patient safety officer play in improving this metric?

Risk Manager (2–3 slides)

Which metric on the dashboard would draw the risk manager’s attention the most?

What does this dashboard metric mean and why is it important?

What role does the risk manager play in improving this metric?

Senior Leader (1 slide)

What is the role of senior leadership (for example, CEO, COO, president, senior VP) in driving safety and quality improvement initiatives?

What next steps might senior leadership take given the dashboard findings and the quality director’s three improvement recommendations?

Conclusion (2–3 slides)

Which regulatory agency(ies) may be concerned about the findings in this dashboard?

Why would regulators be concerned about these findings?

Why are safety and quality dashboards important for monitoring key metrics in health care organizations?

Your slides need to be concise and offer main ideas in bulleted format. Use the speaker notes to expand upon your findings as if they were the transcript of your presentation for the leadership team.

In the health care environment, it is unlikely for a presentation and speaker notes to be in APA style. Do make sure they are concise, organized, clear, and free of errors in grammar, punctuation, and spelling. Do make sure they address all the required headings and all of the questions under each heading.

Your senior leaders will want to know the sources of your information. Be sure to cite your sources in APA style in your speaker notes.

What Is a Safety and Quality Dashboard Discussion Paper

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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