Different Ways of Dealing with Change Resistance Assignment
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Different Ways of Dealing with Change Resistance Assignment
Overview
You have been contracted as a human resources (HR) consultant by a limited liability company (LLC) in Wilmington, Delaware, to solve their internal issues. This U.S. LLC is a branch of a Singaporean software solutions provider with 140 employees and $1M in revenue per year.
The chief executive officer (CEO) of the Singaporean organization wants to open new markets in the United States, gain access to new customers, diversify risk, leverage resources, and increase profits. To meet these goals, the CEO tasked a vice president (VP) to establish and take charge of the U.S. LLC.
Unfortunately, the VP’s efforts to replicate the parent organization’s standard operating procedures (SOP) while creating a unified culture across both units have been unsuccessful. The CEO’s vision of expanding to the U.S. market remains unfulfilled. Team members of the call center in Wilmington, Delaware, and the sales and marketing divisions of the company are unhappy about receiving conflicting feedback from the VP and the management team.
Also, communication issues between U.S. and Singaporean employees are resulting in low employee morale at the U.S. branch, as indicated by the Employee Engagement Survey and exit interviews. The VP has asked you to produce a plan that can solve the conflicts in the organization. Before you start, you want to inform the VP about potential reasons why an organization fails to change and suggest ways to avoid them.
Prompt
Write an email to inform the VP about some reasons for failure to change, which may influence the change readiness of the employees at the U.S. branch. Consider organization data and research material to identify reasons that are relevant for the U.S. branch of the organization.
Specifically, you must address the following criteria:
Identify the most prevalent reasons for failure to change.
Describe two reasons in detail.
Cite appropriate resources from your reading to justify your answer.
Describe two consequences of failure that can affect the U.S. branch.
Consider the organization data in the form of Leaders’ Self-Evaluations, Employee Engagement Surveys, and Exit Interviews.
Which data points indicate resistance to change?
Which data points indicate readiness to change?
Describe one professionally researched best practice to avoid failure to change.
What are the different ways of dealing with change resistance?
Which is the best method to avoid organizational change failure?
Guidelines for Submission
Submit a Word document using double spacing, 12-point Times New Roman font, and one-inch margins. This assignment should be 1–2 pages in length and include references cited in APA format.
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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