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Brooklyn Performance Management Discussion Essay
All performance improvement programs should have a measurement component or Key Performance Indicators (KPIs) to ensure quality. These indicators are known by many names: metrics, measures, checks, or evaluations, but they all serve the same purpose: to evaluate the success or the failure of the performance management initiative. Select your current or previous employer, when addressing the requirements below:
Explain the three levels of performance (i.e., system, process, job/performer) and then select a metric that would be suitable to use for each level.
Include an example of what the metric is measuring and how it is used to interpret performance at each respective level.
Explain what type of performance evaluation system you would use to evaluate a specific job position of your choice. Justify why you believe this is the right system to use.
Based upon the selected system, what assessment method would you utilize? Justify why you believe that this is an effective assessment method.
Choose a specific industry in Saudi Arabia and explain how your selected system and method are aligned or different from performance management practices in the industry you have chosen.
References:
Chapter 5 in Performance Management
Abd-Elated, M. S., & El-Baz, M. A. (2018). Impact of implementation of total quality management: An assessment of the Saudi industry. South African Journal of Industrial Engineering, 29(1), 97–107.
Bagheri an, A., & Gershon, M. E. (2020). Relationship between employee education and success of Six Sigma implementation within the automobile industry in Europe. SDMIMD Journal of Management, 11(1), 45-53.
International Organization for Standardization, ISO. (2018). ISO 9000 family – Quality management. Retrieved from https://www.iso.org/iso-9001-quality-management.ht…
Talib, F., & Faisal, M. N. (2020). Assessment of total quality management implementation in Indian service industries. IUP Journal of Operations Management, 19(2), 7-28.
Recommended:
Ethanol, W., Augustin, M. M., & Tales, M. (2021). ISO 9000, activity based costing and organizational performance. Total Quality Management & Business Excellence, 32(3-4), 265-288.
Brooklyn Performance Management Discussion Essay
RUBRIC |
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Excellent Quality 95-100%
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Introduction
45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Literature Support 91-84 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met. |
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Average Score 50-85% |
40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided. |
83-76 points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration. |
52-49 points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met. |
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Poor Quality 0-45% |
37-1 points The background and/or significance are missing. No search history information is provided. |
75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration. |
48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met |
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Brooklyn Performance Management Discussion Essay |
Brooklyn Performance Management Discussion Essay