Creating an Employee Satisfaction Survey

Creating an Employee Satisfaction Survey

Instructions:

Creating an Employee Satisfaction Survey

Scenario

You are the Vice President of Human Resources at a local hospital. There has been a lot of turmoil in recent years due to leadership changes and downsizing accompanied by layoffs. The downsizing and layoffs were the result of an increase in uncompensated care due to a lack of health insurance. The layoffs have caused a decrease in morale and many department leads have also noticed a decrease in employee performance. The Board of Directors, the hospital’s CEO, and the entire executive team agree that there is a need for major changes within the institution. You have been tasked with presenting a plan of action at the next board meeting.

Instructions

The three deliverables are:

Deliverable 1

Create an employee satisfaction survey that will be distributed to all hospital employees.

1. The survey should contain a minimum of ten questions.
2. At least two questions should focus on leadership/management.
3. At least two questions should focus on communication.

Include a justification for each survey question from 1a and a description of what leadership can expect to learn from the question.

Deliverable 2

Write an executive summary that describes the impact of leadership on employee performance and satisfaction, as well as communication challenges that leaders face, and challenges associated with trying to increase employee motivation, teamwork, and collaboration.

Examine the literature relating to motivation, teamwork, collaboration, and conflict management.

1. Discuss the role of leadership/management strategies that will help others respond to workplace challenges.
2. Discuss the critical leadership skills needed to implement change.
3. Recommend human resources strategies and practices that hospital department leaders could use to achieve optimal performance from employees.

Deliverable 3

Create a voiceover PowerPoint presentation that summarizes the major challenges that leaders have in keeping employees motivated.

1. Based on prior readings, identify one theoretical framework that you will use to guide your presentation.
2. Include a minimum of three challenges that leaders have in keeping employees motivated.
3. Include a minimum of one recommendation for each challenge identified in section 3b.

Rubric;

Scenario

You are the Vice President of Human Resources at a local hospital. There has been a lot of turmoil in recent years due to leadership changes and downsizing accompanied by layoffs. The downsizing and layoffs were the result of an increase in uncompensated care due to a lack of health insurance. The layoffs have caused a decrease in morale and many department leads have also noticed a decrease in employee performance. The Board of Directors, the hospital’s CEO, and the entire executive team agree that there is a need for major changes within the institution. You have been tasked with presenting a plan of action at the next board meeting.

Instructions

The three deliverables are:

Deliverable 1

Create an employee satisfaction survey that will be distributed to all hospital employees.

1. The survey should contain a minimum of ten questions.
2. At least two questions should focus on leadership/management.
3. At least two questions should focus on communication.

Include a justification for each survey question from 1a and a description of what leadership can expect to learn from the question.

Deliverable 2

Write an executive summary that describes the impact of leadership on employee performance and satisfaction, as well as communication challenges that leaders face, and challenges associated with trying to increase employee motivation, teamwork, and collaboration.

Examine the literature relating to motivation, teamwork, collaboration, and conflict management.

1. Discuss the role of leadership/management strategies that will help others respond to workplace challenges.
2. Discuss the critical leadership skills needed to implement change.
3. Recommend human resources strategies and practices that hospital department leaders could use to achieve optimal performance from employees.

Deliverable 3

Create a voiceover PowerPoint presentation that summarizes the major challenges that leaders have in keeping employees motivated.

1. Based on prior readings, identify one theoretical framework that you will use to guide your presentation.
2. Include a minimum of three challenges that leaders have in keeping employees motivated.
3. Include a minimum of one recommendation for each challenge identified in section 3b.

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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