Order ID:89JHGSJE83839 | Style:APA/MLA/Harvard/Chicago | Pages:5-10 |
Instructions:
Effective Communication Skills and Approaches Paper term paper
As a reminder, you will continue to act as a manager who has been co-leading an important project with a fellow manager. Your colleague held up delivery of the project and made comments expressing his displeasure to others. You scheduled an in-person conversation with your colleague to discuss the matter and conducted the conversation with your colleague using an online simulation platform. This week, you will reflect on your simulation experience and follow up with your colleague via a draft email to document the results of your conversation. As you complete Part 2 of your Assignment, be sure to include specific examples where applicable, as well as relevant citations from the Learning Resources, the Walden Library, and/or other appropriate academic sources.
This Assignment incorporates the Business Skill for Good of handling difficult conversations.
To prepare for this Assignment:
If you have not already done so, schedule and complete your peer conversation using the simulation platform.
Refer to your completed Week 4 Assignment Template as well as any notes you made during or after your completion of the simulation experience.
Download the Week 6 Assignment Template.
BY DAY 7
Submit Parts 2 and 3 of the Module 2 Assignment, which should address the following:
Part 2: Effective Communication Skills and Approaches (approximately 5 pages)
Once you have completed the online, simulated one-on-one conversation with your peer, you will analyze your experience and then write up your analysis of effective communication skills and approaches that can be applied in any professional conversation—but specifically when you need to address conflict of any kind. As part of your reflection, you will consider the ways in which you can not only improve your communication skills going forward but also use these skills to be a more effective change agent. Be sure to address the following:
Did you reach an agreement that takes into account the needs, concerns, and perspectives of both stakeholders? Why or why not?
What impact (positive and negative, if possible) did your preparation have on the outcome? Provide a rationale to support your analysis.
What best practices/strategies (from the Learning Resources) did you incorporate into your conversation? For each best practice/strategy, be sure to include a minimum of one scholarly source for support.
Which of the best practices/strategies do you believe you incorporated successfully, and which do you feel you could have done a better job at incorporating into this conversation? Be specific in your answer.
Based on this experience—and considering what went well and what you want to improve—what are three specific things you will do in future difficult conversation scenarios?
Finally, in what ways do you predict your enhanced communication skills could enable you to be a more effective change agent? Provide specific details to support your answer.
RUBRIC |
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Excellent Quality 95-100%
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Introduction
45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Literature Support 91-84 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met. |
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Average Score 50-85% |
40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided. |
83-76 points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration. |
52-49 points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met. |
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Poor Quality 0-45% |
37-1 points The background and/or significance are missing. No search history information is provided. |
75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration. |
48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met |
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Effective Communication Skills and Approaches Paper term paper |
Effective Communication Skills and Approaches Paper term paper