Operations and Supply Chain Strategies Study Essay
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Operations and Supply Chain Strategies Study Essay
Discussion question one
Prior to beginning work on this discussion forum, read Chapter 4: Business Processes, and Chapter 5: Managing Quality.
Read Billy’s Hamburger Barn problem thoroughly, which can be found in Chapter 4, Section 4.2, Problem 1.
Next, complete Part A and Part B. In Part A, you will be mapping the current process and determining the minimum cycle time and the longest cycle time. In Part B, you will be evaluating a scenario where Billy’s Hamburger Barn redesigns their process and adds another attendant.
Discussion question two
Prior to beginning work on this discussion forum, read Chapter 1: Introduction to Operations and Supply Chain Management, and Chapter 2: Operations and Supply Chain Strategies.
Chapter 2, Section 2.3, covers customer value, value index, and the four performance dimensions. Remember: operations and supply chains provide products or services that someone values. Most customers evaluate products and services based on multiple performance dimensions such as quality, delivery speed, after-sales support, and cost.
Assume you are going to make a major purchase for your home, such as a major remodeling, new roof, carpeting, or furniture purchase. Select one of these projects and then research two suppliers that will provide this product and service.
Next, create a value index for each supplier using the table below. Rate the importance of each of the dimensions listed above on a scale from 1 (‘completely unimportant”) to 5 (“critical”) and determine the values for each supplier. Post your table in the discussion forum and explain your value index concisely.
Finally, explain how applying a value index can add value to you in your personal and professional lives.
Calculating the Value Index for Two Alternative Suppliers
Performance: 1 = “poor” to 5 = “excellent”
Importance: 1 = “completely unimportant” to 5 = “critical”
Performance Value Index Importance Supplier 1 Supplier 2 Supplier 1 Supplier 2 Performance quality Conformance quality Delivery reliability Delivery speed Cost Mix flexibility Volume flexibility Totals:
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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