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Instructions:
PJM 440 Project Quality Management Essay & Worksheet
Required
Chapters 10, 11, & 12 in Quality Management for Organizational Excellence: Introduction to Total Quality
Hussain, R. S., Ruikar, K., Enoch, M. P., Brien, N., & Gartside, D. (2017). Process mapping for road works planning and coordination. Project and Asset Management, 7(2), 157-172.
Slides 97-134 in the PowerPoint supplement to Quality Management for Organizational Excellence: Introduction to Total Quality
Recommended
Chapters 7, 8, & 9 in Quality Management for Organizational Excellence: Introduction to Total Quality
Alter, S. (2015). Work system theory as a platform: Response to a research perspective article by Niederman and March. Journal of the Association for Information Systems, 16(6), 485-514.
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.
OPTION #1: WORK RELATED PROCESS MAP
Develop a process map for a process where you work. When possible, involve coworkers to help you with job functions outside your knowledge area. Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes.
Submission:
Prepare a process map using any tool you wish, i.e., MS Visio, MS Word, Excel, LucidChart, or free tools such as draw.io (Links to an external site.). Save your document as a pdf file for uploading to your assignment area.
Ensure your process has at least 5 swim lanes and at least 20 total tasks across all swim lanes. Your paper should include a process name, date, version, contact information, and clearly defined start and finish. All tasks should include action verbs for example, “Task 2.2-Build contract spreadsheet using Excel Master File”, or “Task 19.1-Post shelf engineering details to Ship3DB”.
Your tasks should clearly show who is taking what action and how. Make sure all requirements to start a task are shown by delivery of those specifics linked from earlier tasks.
OPTION #2: SCHOOL RELATED PROCESS MAP
Develop a process map for the following processes:
An adult student wishes to enroll at CSU-Global for the first time, and
A graduating high school senior wishes to enroll at CSU-Global.
You are to construct 1 process map that includes both cases (hint: use decision diamonds). Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes.
Required
Chapters 10, 11, & 12 in Quality Management for Organizational Excellence: Introduction to Total Quality
Hussain, R. S., Ruikar, K., Enoch, M. P., Brien, N., & Gartside, D. (2017). Process mapping for road works planning and coordination. Project and Asset Management, 7(2), 157-172.
Slides 97-134 in the PowerPoint supplement to Quality Management for Organizational Excellence: Introduction to Total Quality
Recommended
Chapters 7, 8, & 9 in Quality Management for Organizational Excellence: Introduction to Total Quality
Alter, S. (2015). Work system theory as a platform: Response to a research perspective article by Niederman and March. Journal of the Association for Information Systems, 16(6), 485-514.
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.
OPTION #1: WORK RELATED PROCESS MAP
Develop a process map for a process where you work. When possible, involve coworkers to help you with job functions outside your knowledge area. Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes.
Submission:
Prepare a process map using any tool you wish, i.e., MS Visio, MS Word, Excel, LucidChart, or free tools such as draw.io (Links to an external site.). Save your document as a pdf file for uploading to your assignment area.
Ensure your process has at least 5 swim lanes and at least 20 total tasks across all swim lanes. Your paper should include a process name, date, version, contact information, and clearly defined start and finish. All tasks should include action verbs for example, “Task 2.2-Build contract spreadsheet using Excel Master File”, or “Task 19.1-Post shelf engineering details to Ship3DB”.
Your tasks should clearly show who is taking what action and how. Make sure all requirements to start a task are shown by delivery of those specifics linked from earlier tasks.
OPTION #2: SCHOOL RELATED PROCESS MAP
Develop a process map for the following processes:
An adult student wishes to enroll at CSU-Global for the first time, and
A graduating high school senior wishes to enroll at CSU-Global.
You are to construct 1 process map that includes both cases (hint: use decision diamonds). Make sure your process map has clear ownership for each task. Include at least 5 swim lanes and at least 20 total tasks across all lanes.
PJM 440 Project Quality Management Essay & Worksheet
RUBRIC |
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Excellent Quality 95-100%
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Introduction
45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Literature Support 91-84 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned. |
Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met. |
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Average Score 50-85% |
40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided. |
83-76 points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration. |
52-49 points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met. |
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Poor Quality 0-45% |
37-1 points The background and/or significance are missing. No search history information is provided. |
75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration. |
48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met |
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PJM 440 Project Quality Management Essay & Worksheet