Process Management and Productivity Assignment
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Process Management and Productivity Assignment
Process Management and Productivity
In this Session Long Project, you will be able to use your creativity. You will choose a specific type of non-manufacturing business from the list below. You will use this business type and create your own organization around it. In each SLP module you will create issues/challenges about the specific Operations Management topic and discuss these issues/challenges and how you would solve them.
NOTE: When choosing your business/project, you need to consider that it will meet the criteria for all SLP assignments. Module 2 covers Total Quality Management, Module 3 talks about Supply Chain Planning using Operations Strategy (Module 4).
Session Long Project
Choose one of the following types of service organizations: Hospital, Car Repair, generic family restaurant, Information Technology consulting, Software Development, or another organization type with Instructor Approval.
Read about the real company online in the same industry and then create/invent your own company of this type. Be creative. Make this company real.
Identify several key processes in a process flow diagram. The most important aspect of inventing your company is determining the key PROCESSES. What is the work being done to provide your services to your customers? What are the repetitive processes of obtaining the materials, supplies, etc., and moving them through the company via processes to generate the outputs?
Write the paper with the focus on the following topics.
Discuss the key processes and how these processes would be analyzed.
What are some ways the processes could be improved?
Discuss concepts and ideas from process improvement and lean thinking.
Identify and discuss at least three productivity issues that this company faces. Include the various productivity ratios that would be calculated. Generate some numbers indicating the current level of productivity.
Identify and discuss how this company would deal with improving its productivity
This paper should be approximately 3–5 pages in length, counting the introduction, body, and summary. You should include references and cite them properly in the paper. Generally, at least three references should be used. Find references about productivity in your type of business.
SLP ASSIGNMENT EXPECTATIONS
First discuss some background about your company. You can give it a name. How big is the organization – people, size, etc.? What is its mission? Who are its customers?
Then identify at least one area of concern for productivity. Identify at least three productivity measures. While it is not required, if you want, you can also create some numbers and show the calculation of the productivity measures.
Identify the key processes. What are the steps involved in the processes? Do the processes interact?
What are some possible ways that these processes could be improved for productivity? Consider how you can produce more output and/or reduce the inputs, so that you can increase productivity.
What are some problems or issues that you might encounter as you attempt to change the processes? How could you overcome these problems/issues?
There is no right or wrong response, so be creative and use your knowledge to compile the paper
Process Management and Productivity Assignment
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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Process Management and Productivity Assignment