SOCI201-012 Bureaucracies in Formal Organizations
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SOCI201-012 Bureaucracies in Formal Organizations
SOCI201-012
Tuesday, October 8, 2019
Bureaucracies in Formal Organizations
- Bureaucracies
- A formal organization with a hierarchy of authority and a clear division of labor
- Weber studied them over a hundred years ago, but we still see the bureaucratic organization everywhere (look at higher ed, the Army, or any business organization)
- They are the defining structure of the modern organization; they are the most efficient type of formal organization
- Four Characteristics of Bureaucracies (according to Max Weber)
- Separate levels; with assignments flowing downward and accountability flowing upward
- A division of labor
- Each worker is assigned a specific task and only that task; their completion of that task contributes to the overall function of the organization
iii. Written rules
- Policies that are institutionalized (e.g., student handbooks; I also have policies that I follow as a staff member. Since I work with data on campus, I have to sign data privacy agreements)
- Written communication and records
- Written reports, end of the year evaluations; everything gets documented so it can be passed onto the next person
- Impersonality and replaceability
- Workers are replaceable units; the good of the individual is sacrificed for the good of the organization
- This class was originally scheduled to be taught by a different lecturer- she had to step down, so I was asked two months before the semester to step in and teach it
- These five characteristics help bureaucracies function efficiently and reach their goals; they help the organization grow and perpetuate
- Dysfunctions of Bureaucracies
- Red tape: rules for the sake of rules (even if they don’t make sense; maybe they served a purpose at one point, but they no longer do)
- E.g., The UD Registrar’s new system of automatically creating a waitlist for full classes- when my numbers drop, if there are people stuck on the waitlist, other students can’t join my class without first joining the waitlist (this was meant to increase efficiency, but it ends up causing more problems)
- Alienation: repetitive tasks, being disconnected from the work, office workers filling out endless forms, etc.
- How do we resist alienation? We form primary groups at work (establish a group of work friends that can help give meaning to the routine)
- McDonaldization of society (George Ritzer- sociologist)
- Update on Weber’s concept of bureaucracy
- Does not just refer to the assembly-line production of the fast food industry; Ritzer is referring to society as a whole, specifically the standardization of everyday life
iii. Original examples included shopping malls, travel agencies, mass produced news, etc.
- Efficiency, calculability, predictability/standardization, control
- Now, much of our standardization comes from Amazon (shopping), Social Media (information), and big Tech companies (entertainment)
- Additionally, we have consistently been threatened with the impending doom of robots taking over not just our jobs, but every aspect of our lives
- Example: Over-reliance on Google Maps has decreased our spatial and geographical awareness; what happens when technology fails us?
RUBRIC
Excellent Quality
95-100%
Introduction 45-41 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Literature Support
91-84 points
The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.
Methodology
58-53 points
Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score
50-85%
40-38 points
More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.
83-76 points
Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.
52-49 points
Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality
0-45%
37-1 points
The background and/or significance are missing. No search history information is provided.
75-1 points
Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.
48-1 points
There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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